Frequently Asked Questions

Troubleshooting

  • Black screen / White screen

    Please read this guide on how to use attach mode.

    If you are running GW2 through steam you will need to switch to opengl3 mode since the new steam overlay blocks transparency for some reason. 

  • Incompatible Software

    Here is a list of software that is known to interfere with gw2cc (especially in attach mode). Note that generally anything that modifies GW2 has the potential to interfere with gw2cc even if it is not explicitly listed here. 

    • Blish HUD 
    • Razer Cortex 
    • G-Sync/Free-Sync 
    • gw2 launchbuddy 
    • G Data 
    • Parsec 
    • VirtualBox 
    • Armoury Crate 
  • Plugin “XYZ” is not working, what shall I do?

    Contact the plugin author on Discord. He will try to troubleshoot the problem with you, and should it be caused by gw2cc itself, forward the issue to us. We are not able to provide direct support for third-party plugins. 

  • I get the error: “The program can’t start because MSVCP140.dll is missing from your computer. Try reinstalling the program to fix this problem.”

    Install the latest Microsoft Visual C++ Redistributable. Make sure that you follow the steps described in Installing gw2cc

  • gw2cc just crashed, what shall I do?

    If you experience frequent crashes, you should first check your log files to see if there are any "ERROR" messages. If you don't find any, please disable all installed plugins and bots and see if the crashes persist. If not, try re-enabling your installed plugins and bots one by one checking which one causes your crash. 

    If the previous steps do not help, post your log file on Discord and ask for help. Make sure to be as specific and comprehensive as possible. 

  • When I try to log in, I get the message: “Too many sessions”.

    You do not have enough active gw2cc licenses. One license allows you to run gw2cc with one GW2 account at a time. With two licenses you can run two GW2 accounts in parallel, with three you can run three, etc. . Licenses can be bought at gw2cc Licence. You can see your active licences under Account

    When using multiple GW2 accounts with the same gw2cc licence, you have to wait for 5 minutes before you can use the next account. 

  • I am getting “Invalid credentials”

    You mistyped either your username or password. Remember that your username is not your email address. Also make sure there are no " in your password as Wordpress fails to properly parse it via the API. 

General

  • What does gw2cc stand for?

    gw2cc stands for Guild Wars 2 Custom Client. The term "custom client" refers to the fact that gw2cc can run completely independent and standalone of the official Guild Wars 2 client. 

    gw2cc is always written in lower-case, no matter the context. Gw2cc, GW2CC, or GW2cc are all equally wrong spellings. 

  • Is this a leveling-bot / gather-bot / quest-bot etc. ?

    gw2cc is primarily a platform to create bots and scripts for GW2. It is not a bot in itself though! Developers can use this platform to buildthe aforementioned bots and much more, e.g. combat rotation scripts, orinventory scripts.

    Our Shop page lists plugins and bots created by community members. 

  • Does gw2cc work with Chinese GW2 / WeGame GW2? 支持中文版嗎?

    Yes

  • I need support, where can I get it?

    Support is provided via our Discord server. There you can also find general discussions about gw2cc and stay in touch with the community.

    Make sure that you post support requests in the correct channel (support/gw2cc). Do not send private messages (PM) to administrators, unless you need support with a confidential / sensitive matter, e.g. payment details.

    Please note, that we can not give support for third-party plugins or bots, such as GW2A or DAT’s plugins for instance. If you have issues with these plugins, please contact the corresponding plugin author.  

  • Where can I find my bought bots / plugins?

    All plugins and bots that you buy will be automatically downloaded and updated by the launcher. 

  • What is the difference between a bot and a plugin?

    A bot is mostly meant for standalone play and will take complete control over your character doing everything fully automatic. A plugin is designed to just assist you during the game and as such mostly developed to be used in attach mode. Another difference between bots and plugins is that bots have a session limit while plugins don't. That means that you only need to buy a plugin once and can use it with as many gw2cc instances as you want. Bots on the other hand you have to buy one license for each instance you want to run in parallel. 

gw2cc

  • Command Line options

    gw2cc supports the following command line options. However, the corresponding bot you want to start has to support them. If it doesnt, contact the developer of said bot. 

    • --account=<gw2 acc name in settings> 
    • --bot=<bot> 
    • --character=<character name or index> 
  • What is the difference between “Attached”, “Standalone” and “Controller” ?

    In standalone mode, gw2cc runs completely independent of the Guild Wars 2 client. This mode is perfectly suited for botting as gw2cc is much more lightweight than GW2. However, it can be much more difficult to tell what's going on, as not everything happening in the game world is actually visualized. 

    In attached mode, gw2cc runs on top of GW2, hijacking any communication. This mode is ideal to develop bots or for assisted play. You can play GW2 regularly while scripts can help with certain tasks, such as automating combat, teleporting, or cleaning your inventory. To learn about how to use attach mode please read this article

    Not every script/bot you can buy at the Store can potentially be used for both modes. Read the description carefully to find out what modes are supported by the plugin. 

    If you choose "Controller", gw2cc will start in a sort of supervisor mode that allows you to start and control multiple instances of gw2cc. This mode is especially useful if you want to run multiple bots unattended as it automatically restarts the client on errors and handles all the setup. 

  • Where can I find logs?

    Logs are located in the "logs/" subfolder in the gw2cc launcher folder. There will be one "launcher.log" that only includes the launcher part, a "gw2cc-<timestamp>.log" that includes the full log, and a "<account>-<timestamp>.log" that only includes log messages after you have signed into the specified account. 

  • How can I move the menu / top-bar?

    Right-click onto the "drag" icon to the very left or into the space in-between the icons and hold. Then drag the menu to the your desired location. 

  • The top-menu bar disappeared / is out-of-bounds

    Open your settings.cfg file located in the gw2cc directory. Then search and replace the following lines to reset the position of the menu bar: 

    [top_menu]
    position=Vector2( 1, 34 ) 
  • What are all these plugins and bots shipped with gw2cc?

    These are foremost meant as examples and debugging tools for developers and of little interest to users (you are of course free to play around with them though). The Teleporter plugin is a notable exception to this. Importantly, the included gatherbot is not meant as a fully-fledged bot for users, but rather as an example. 

  • Where can I find plugin data?

    Some plugins can store data on your disk. A plugin developer might ask you to clear this data or to check a specific file. gw2cc stores these files under 

    %AppData%gw2cc 

    This path can change depending on how your system is configured. For instance, it could be located under C:UsersSimonAppDataRoaminggw2cc . Potentially, the %AppData% directory is hidden. Make sure that your File Explorer is configured to show hidden files and folders. If you have trouble finding this folder, have a look at https://www.quora.com/How-do-I-find-appdata-on-Windows-11

Developer

  • Where is the repository?

    The repository is located here: https://github.com/gw2cc/gw2cc 

  • How do I get access to the repository?

    Write us (i.e. any administrator) a message on Discord with your GitHub username.

  • How can I get my script / bot on the store?

    Contact us (i.e. any administrator) on Discord.