HOW MUCH DOES GW2A COST? #
GW2A costs €7.50 per month and employs a subscription model to fund ongoing development.
HOW DO I GET IN TOUCH WITH THE GW2A DEVELOPER AND COMMUNITY? #
Join Discord using this invitation link.
Support is only available during week days: Monday to Friday between 08:00(UTC) and 16:00(UTC)
HOW DO I REPORT AN ISSUE WITH GW2A? #
Succinctly put: With as much information as possible.
Without a thorough understanding of your circumstances to reproduce an issue, it is difficult and near impossible to understand the issue and get it fixed given the scope of functionality provided by GW2A.
Therefore, to be able to process issue reports efficiently, please make sure that you accompany your issue report with as much information as possible. Use the below checklist to help you provide that information where applicable. And document your issue report in the #issue-reports channel in the GW2A Discord.
- Does the problem persist even with GW2A disabled?
- Can the problem be consistently reproduced? Explain how…
- An explanation of the problem you are experiencing and what you are expecting.
- What you were doing when this happened, game modes and activities are important.
- Attach logs, preferably logs with debug level detail. You can change this using the preferences window. Logs can be found by pasting the following into your run dialog.
%APPDATA%\gw2cc\logs\gw2cc.log - Screenshots or short recordings demonstrating the full extent of the issue you are reporting. Take care to hide identifiable information such as player and names, chat text (including chat bubbles). If it is not possible to censor this information, leave this out of your issue report and mention that the content is available and needs to be directly messaged to the GW2A developer or specialists.
- Information such as your build, weapons, profession and a profile are always helpful.
- Answer requests for more information as promptly as possible.
WHAT BUILDS SHOULD I USE WITH GW2A? #
This is subject to perspective and opinion and to get an answer to this requires a little bit of engagement with the discord community and making sure that some premeditated thought goes into asking this question. The GW2A documentation makes no assumption or recommendations towards a definitive answer.
What is the intended purpose of the build you are looking for?
While this might seem obvious, many have arrived and blankly asked this question and are greeted with the above followup question.
Given that this is a game design aspect: Players need to disclose the profession they want to play, the role they want to play as and the type of content they want to challenge to get the best possible response from the community.
I GET “ERROR: Failed to get DRM key. Too many sessions are already using gw2-assist.” IN THE LOGS, WHAT IS WRONG? #
This is an indication that you do not have an active subscription to GW2A. Renew your subscription and restart the GW2CC launcher.